789tk Privacy Policy — Your information is completely safe with us

1. Introduction

789tk is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains how 789tk collects, stores, uses, and safeguards your personal information.

This policy applies to the https://789tk.pro website and all associated services. Please read this Privacy Policy carefully before using our platform. Continued use of 789tk constitutes your acceptance of this policy.

Our Privacy Policy is built on three core principles — Transparency, Security and Your controlWhere we store your data, how we use it, and who we share it with — everything is laid out openly here.

2. What Information We Collect

789tk collects different types of information for different purposes. Full details are provided below:

Information collected directly from you

• Identity information: Full name, date of birth, gender, and nationality.
• Contact Information: Mobile number, email address, and current address.
• Identity verification documents: A copy of your National ID, passport, or driving license (required for the KYC process).
• Financial information: Mobile banking number (bKash, Nagad, Rocket) and transaction history.
• Account information: Username, password (encrypted), and security question.

Automatically Collected Information

• Device information: IP address, browser type, operating system, and device identifier.
• Usage Data: Login time, page visit history, gaming activity, and session duration.
• Location data: Approximate location based on IP address only — not precise GPS location.
• Cookies & tracking data: To improve your site experience (see Section 6 for details).

3. How Your Information Is Used

789tk uses your information only for the following legitimate purposes:

• Account management: Completing registration, verifying login, and keeping your account secure.
• Identity verification (KYC): Verifying age and identity in compliance with legal requirements.
• Financial transactions: Processing deposits and withdrawals accurately.
• Service Improvement: Analyzing usage patterns to enhance the gaming experience.
• Customer support: Providing prompt resolution to your complaints or questions.
• Promotional Communications: Informing you about new bonuses, offers, or important updates (you may opt out at any time).
• Fraud prevention: Detecting suspicious activity and ensuring platform security.
• Legal compliance: Compliance with applicable laws and regulations.

4. Who Your Information Is Shared With

789tk may share your personal information in a limited and controlled manner only with the following parties:

Payment processors

Authorized payment gateways (such as bKash, Nagad, and Rocket) receive the necessary information to process deposits and withdrawals. They are required to comply with our privacy standards.

Technology Partner

Server operators, security monitoring providers, and game software suppliers have access to limited data as needed. All are bound by strict confidentiality agreements.

Legal authorities

Information may be disclosed to the relevant authorities in cases involving court orders, government investigations, or other legal obligations.

When it is not shared

• With any advertising agencies or marketing companies.
• Without your explicit consent, no third party will receive your information.
• With any data brokers or information resellers.

5. Data Security Measures

789tk uses industry-leading technology to keep your information secure:

• 256-Bit SSL Encryption: All communications on the website and app are conducted through encrypted channels.
• AES-256 data storage encryption: All sensitive data stored in the database is encrypted.
• Two-factor authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Unauthorized access is blocked at the server level.
• Regular security audits: Third-party experts conduct regular system audits.
• Staff training: Only authorized personnel can access specific data.
• Suspicious Activity Monitoring: Our 24/7 automated system detects unusual logins or transactions.

6. Cookie Policy

789tk uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie type

• Essential cookies: Maintaining login sessions and storing security tokens. The site cannot function properly without these.
• Analytics Cookies: Data such as time spent on each page and most-played games is used to improve our services.
• Functional cookies: Remembers your language preference, theme settings, and similar choices.
• Marketing Cookies: Used to show relevant promotions. You can turn these off at any time.

Cookie controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the site.

7. How Long We Retain Your Data

789tk does not retain data beyond what is necessary. Retention periods are determined based on the type of data and applicable legal requirements:

Once the specified retention period expires, data is securely deleted or anonymized so that no individual can be identified.

8. Your Rights

As a 789tk user, you have the following rights over your own information:

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

9. Protection of Minors

789tk strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

• Age is verified at the time of registration and no one under 18 may register.
• Proof of age is mandatory as part of the KYC process.
• If a minor's account is identified, it will be suspended immediately and all associated data will be deleted.
• If parents suspect their child is using 789tk, please notify our support team immediately.

10. Changes to the Privacy Policy

789tk may update this Privacy Policy as needed. When changes are made, we follow these steps:

• The "Last Updated" date at the top of this page will be changed accordingly.
• Registered users will be informed of significant changes via SMS or platform notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• It is your responsibility to check this page regularly.

Previous versions of the policy are archived and available from the support team upon request.

11. Contact Us

If you have any questions, complaints, or data requests regarding the privacy policy, please contact us:

Our data protection team will respond to your request within 30 business days of receipt.